So I got a digital camera for Christmas. Open the box, broken LCD. Fuck. Best Buy has a policy to not replace broken LCDs, I have to go through Nikon. Fair enough. Send it to Nikon only to discover they also don't cover broken LCDs and I'll have to pay $90 to fix it. Fine, fix it and send it back to me in Glassboro. This was late February.
I have to move in the middle of April, so I'm on the phone with Nikon for an hour changing the return shipping address to another address in Glassboro. UPS claims to have attempted to deliver it multiple times and sends it back to Nikon.
I graduate and move back home middle of May to Hazlet. Another hour on the phone changing the address. They send it out again. And this time leave it on the door step. There is just one problem, they delivered it to the original address, in Glassboro, a house no one has lived in in over a month and a half (town took for redevelopment and kicked us out).
Not knowing any of this, I call in the middle of June wondering where the fuck my camera is. This guy gives me the story up to the point were it was sent back to Nikon. I give him my address again and he says it will be shipped right out. Remember, they now haven't even had the camera for about 3 weeks.
So I call again today, not knowing the situation still, and get my favorite line, "What's your service number? (I give it) I see here that your camera has been repaired and has been shipped back to you, will there be anything else today?" No douchebag, I was calling because I'm staring at the box and can't frigging figure out the packaging tape. WHY THE FUCK would I call if it had in fact been shipped to me and I have it? After an hour talking to different people and getting pissed off I finally get a semi-competent tech and he figures out the whole situation and says he will contact UPS, start an investigation, and get back to me in a day or so.
It is now July, this started in February when I received an already broken camera. I should have just went out and bought a new one.
FUCK. /rant. Off to the gym before I kill someone.
I have to move in the middle of April, so I'm on the phone with Nikon for an hour changing the return shipping address to another address in Glassboro. UPS claims to have attempted to deliver it multiple times and sends it back to Nikon.
I graduate and move back home middle of May to Hazlet. Another hour on the phone changing the address. They send it out again. And this time leave it on the door step. There is just one problem, they delivered it to the original address, in Glassboro, a house no one has lived in in over a month and a half (town took for redevelopment and kicked us out).
Not knowing any of this, I call in the middle of June wondering where the fuck my camera is. This guy gives me the story up to the point were it was sent back to Nikon. I give him my address again and he says it will be shipped right out. Remember, they now haven't even had the camera for about 3 weeks.
So I call again today, not knowing the situation still, and get my favorite line, "What's your service number? (I give it) I see here that your camera has been repaired and has been shipped back to you, will there be anything else today?" No douchebag, I was calling because I'm staring at the box and can't frigging figure out the packaging tape. WHY THE FUCK would I call if it had in fact been shipped to me and I have it? After an hour talking to different people and getting pissed off I finally get a semi-competent tech and he figures out the whole situation and says he will contact UPS, start an investigation, and get back to me in a day or so.
It is now July, this started in February when I received an already broken camera. I should have just went out and bought a new one.
FUCK. /rant. Off to the gym before I kill someone.