So when i bought my car, i called Nationwide and setup an account. they took my name and info, and faxed over the required paperwork to the dealer. i filled it out, signed everything i had to and faxed it back. shortly after i called them to verify that they had everything they needed, and they confirmed.
about a month goes by and they send me some paper work saying that they didnt have the driver exclusion forms. i signed these at the dealer so i had no idea why they were asking for them again. a few days later they called me and left a message saying that they needed the forms signed and returned by March 27th or my policy would be canceled.
i sent in the forms and called them the next day (this was on March 10th). i asked why they needed the forms again, why i had to sign them in the first place, and what happened to the forms i signed over a month ago when i bought the car. the lady apologized for the inconvenience, etc, and thanked me for mailing the forms to them anyway a second time.
now today i get a letter. its a pro-rated refund check of about 650 dollars from nationwide saying my policy has been canceled. what the fuck? what happened to the 27th? the check was dated 3/11. the day after i talked to them on the phone. someone is going to get an earful tomorrow. they better be able to fix this...
/rant
about a month goes by and they send me some paper work saying that they didnt have the driver exclusion forms. i signed these at the dealer so i had no idea why they were asking for them again. a few days later they called me and left a message saying that they needed the forms signed and returned by March 27th or my policy would be canceled.
i sent in the forms and called them the next day (this was on March 10th). i asked why they needed the forms again, why i had to sign them in the first place, and what happened to the forms i signed over a month ago when i bought the car. the lady apologized for the inconvenience, etc, and thanked me for mailing the forms to them anyway a second time.
now today i get a letter. its a pro-rated refund check of about 650 dollars from nationwide saying my policy has been canceled. what the fuck? what happened to the 27th? the check was dated 3/11. the day after i talked to them on the phone. someone is going to get an earful tomorrow. they better be able to fix this...
/rant