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Dell is #1 in customer satisfaction

Discussion in 'Computers, Games, Electronics etc' started by YouKnowWhoIBee, Dec 14, 2005.

  1. YouKnowWhoIBee

    YouKnowWhoIBee my avatar is better.

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    I cannot believe i said that but Dell has the #1 customer service... I got an email today

    that is my new system... it replaces my old one best part is... it is free :)

    my old system
    40 gb harddrive .... now is 100 gb
    512 ddr ram .........now is 1 gb
    32 mb video card... now 256mb(go 6800)
    p4 processor .........now pentium M
    inspiron 5150 .... ... now a bad ass inspiron 9300 :)
    cdr/w ................now dual layer dvd/r

    [​IMG][​IMG]

    i am sooo pumped... It is being overnighted to me for my convience. All i did was have to complain about an overheating laptop due to my heat sink 4 times in the last year. Total i spent 1900 ish for my inspiron 5150 but that was with a 500 dollar warranty but now i get a 1997 dollar computer with a 500 dollar warranty till 2009 :) Fuckn' A what a great christmas already
     
  2. Celerity

    Celerity Well-Known Member

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    does that mean that you paid $500 for a warranty ?


    Cuz if you did, they saw you coming.
     
  3. YouKnowWhoIBee

    YouKnowWhoIBee my avatar is better.

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    also it has 6 usb ports and bluetooth... but i no longer have a bluetooth phone but ill take it... for free. I love all the people at dell. Speaking broken english for hours and hours of fun.

    edit - does anyone want to buy a western digital 160 gb external hardrive? Or a belkin 4 point usb hub? Cheap :)
     
  4. ripperbone

    ripperbone angry bear

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    :thumbsup: on the new laptop. I didnt ever think of doing that with mine and now its out of warranty
     
  5. pissedoffsol

    pissedoffsol RETIRED

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    you'll need a new mother board next year anyway.... good thing you got the warranty.



    i just quickyl speced one out on alienware....


    [1] Area-51® m5700

    Processor: Intel® Pentium® M 760 2.0GHz 2MB L2 Cache 533MHz FSB
    Operating System: Microsoft® Windows® XP Media Center Edition 2005 with Service Pack 2
    Warranty: 90-Day AlienCare Toll-Free 24/7 Phone Support
    LCD Display: Alienware® m5700 17" WideXGA 1280 x 800 LCD - Xeno Grey
    Motherboard: Alienware® Intel® 915PM + ICH6 Chipset
    Wireless Network: Intel® PRO/Wireless 2200 b/g Wireless Card
    Memory: 2GB Dual Channel DDR2 SO-DIMM at 533MHz - 2 x 1024MB
    Hard Drive: Extreme Performance (RAID 0) - 120GB (60GB x 2) 5400 RPM SATA
    Video Card: 256MB NVidia® GeForce™ Go 6800
    Sound Card: Intel® High-Definition Audio
    Optical Drive: 8X Dual Layer DVD+/-RW / 24X CD-RW Combo w/Software
    Ethernet NIC: Integrated High Performance Gigabit Ethernet
    Bluetooth: Bluetoothâ„¢ USB Adapter
    Modem: 56K Modem with V.90 Technology
    Desktop Enhancements: Exclusive AlienGUIse Theme Manager



    and this is with a 17" widscreen display too
    better chip set
    double your ram
    SATA hard drives in raid 0 format for speed, and more space (120 vs your 100)

    $2,039.00

    take off media center, and its 1900.
     
  6. YouKnowWhoIBee

    YouKnowWhoIBee my avatar is better.

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    yeah i understand it is not the best laptop but i havent had a problem with mine till i spilled soda on it. And i have had this 5150 now for a year and it is fine. I expected 5 years out of my dell purchase ( thats why i have the warranty) but if i get anymore i will be satisfied. i am excited also about my 17 inch monitor :)
     
  7. doug810

    doug810 Junior Member

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    How much for the external hard drive?
     
  8. YouKnowWhoIBee

    YouKnowWhoIBee my avatar is better.

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  9. YouKnowWhoIBee

    YouKnowWhoIBee my avatar is better.

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    i just read this all the way...
    1st - i have media center on the new laptop ~~> Software,Windows Xp MCE05U,Digital Video Disk Drive,English,DAO $74.75
    2nd - 17 inch monitor will suit me well enough on a laptop, it is hardly an all out media center.
    3rd - how the hell is the motherboard so bad. Just because some dell motherboards go bad, doesnt mean mine will.
    4th - basically this is a 2000 dollar computer for 1400 bucks with a 500 warrenty till 2008 :) Alienware isnt gonna warranty
    it that long for around 1900 total spent.
    5th - 20 gb more on a harddrive... well i had a 40 before so i am cool with that.
    6th and finally - i am fine with that chipset, if it fails i call dell.
     
  10. 92dxhatch

    92dxhatch Senior Member

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    ALIENWARE SUCKS!!! yeah i said sucks, my best freind bought a screemin new laptop, total=just under $4000 dollars. as soon as he recived it he charged it for a day before even using it, as soon as he first turned it on, the thing crashed, blue screened(you name it), i figured out that the alienware software was deleting a very crucial boot command. i re loaded it with some cunning and some patients and got it running again, after alienware said they don't know how to fix it. (dude even bought a 3 year warrenty) anyways, the computer kept crashing, alienware said they'd exchange it, but he would have to pay for shipping and get fee's out the butt. we talked to the manager and they would only take it back for a full refund, nuff said. so we did, and got him the top of the line Dell xps laptop for $3400 and its way better, better hardware and better period, maybe he just got a bad computer(could be a rare thing) or something, but it kind pisses me off that alienware wouldn't do anything about it.

    dell is a great company to get a decent computer from, i think my parent have bought a few computers from em and have had nothing but good things to say about it.
     
  11. TurboMirage

    TurboMirage YEEAAAHHH VIP

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    nice, thats a sweet laptop!


    the XPS are pretty awesome. we have one at work, its got NEONS in it.
     
  12. YouKnowWhoIBee

    YouKnowWhoIBee my avatar is better.

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    yeah so i wont need that ram :) sorry chris...
     
  13. phunky.buddha

    phunky.buddha Admin with a big stick Admin VIP

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    Alienware sucks, and Dell REALLY sucks.
     
  14. endlesszeal

    endlesszeal Senior Member

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    whoa i thought alienware was good. whats a good company then?? laptop wise as i will never buy a premade one.
     
  15. TurboMirage

    TurboMirage YEEAAAHHH VIP

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    its going to go for more than what you offered for it anyways :)
     
  16. ripperbone

    ripperbone angry bear

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    [​IMG] a ricer laptop [​IMG]

    I like the xps systems. my roommate has a xps home system and that system is sweet
     
  17. 92dxhatch

    92dxhatch Senior Member

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    if your wanting a good laptop,, i'd say get a toshiba...very well built, and superb support. i've had mine for two year now and its keeps on going, its never had one issue(nock on wood). you could get a Dell, its just they sub-contract all their support tech guys for people who live in india. they are such an annoyance to listen to or even get ridiculous comments like, "well, i don't know, turn you computer off for 15 seconds and then tell me what happens" are you kidding me, its a freakin driver missing!!! stuff like that. its funny, because they are reading out of a tech manual, i asked a guy once how long he'd been working on computers, and he said, " oh, i dont know, i don't know much, i just started today."


    anyways, if your gunning for a desktop system, build it yourself, PERIOD!
     
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