Ebay dispute

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I'm gonna call ebay. Has anyone here ever dealt w/ them ina situation like this? I kinda want to know how to approach the situation. I talked to my gf, and she apparently held onto the receipts for a month and tossed em out recently. Isn't there a limit for the amount of time to make a claim like this?

nevermind, guess you can't call them?
 
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