so I get a RCA LYRA mp3 player at circuit city for like $100, I take it home and run the installation software, run my new hardware search, install drivers yada freekin yada. No dice, what's worse I got it to work once, downloaded some music, then went back into in a couple hours later and it didn't work again. I didn't change a thing! Are there any other judebox programs on like kazaa or something I can use that would work better then MUSICMATCH?? OH and BTW, they don't tell you this untill it's too late, but they don't do email support unless you "upgrade" (another $30).