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If people treated everyone like they treat Tech Support...

Discussion in 'Computers, Games, Electronics etc' started by Battle Pope, Apr 26, 2012.

  1. Battle Pope

    Battle Pope New Member

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    Customer: My car isn't working and I need you to fix it immediately, this is an emergency

    Mechanic: Alright sir what seems to be the problem?

    Customer: I don't know, I tried to use my car on friday and it didn't work, now it's monday and I need to get to work and I can't and this needs to be fixed right now.

    Mechanic: Can you start the car? Can you even get into your car? Does it make any sounds when you try to start it? Are all 4 tires there?

    Customer: I don't know, I don't know what any of that stuff means, I tried to get to work and it wouldn't let me and you need to fix it now because you changed my oil 6 months ago.

    Mechanic: Alright well what kind of car are you driving?

    Customer: I don't know, a green one, why does that matter?

    Mechanic: Please take a look at the back of your car and see if there are any letters or numbers that would indicate a vehicle model or manufacturer

    Customer: Ok, my car is a SV2 87K.

    Mechanic: No sir that's your license plate. My records indicate that you drive a Nissan Altima, can you confirm that the key you're using to try and get into this car says Nissan on it?

    Customer: My key says Lexus but I don't see how that makes a difference, I've been using this key on this car for years and it's always worked, what did you do to my car?
     
  2. E_SolSi

    E_SolSi Member of the 20 nut club Moderator VIP

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    sounds about right
     
  3. xj0hnx

    xj0hnx I wanna be sedated VIP

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    True, but if most tech "support" wasn't buried in an endless maze of "Push X for ...", or didn't treat you like an idiot from the git, people might be more friendly. Of course this is a "Chicken, or the Egg" sort of deal, are people stupid and rude because it's hard to get through to TS? Or is TS hard to get to because people are rude, and stupid hmmmm.....
     
  4. Briansol

    Briansol Admins Admin VIP

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    "Customer: Ok, my car is a SV2 87K."

    :rofl:
     
  5. TurboMirage

    TurboMirage YEEAAAHHH VIP

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    i deal with people like that. takes pretty much everything to keep from flipping out sometimes.
     
  6. Drake

    Drake Well-Known Member VIP

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    I get calls that sound like that from time to time.
     
  7. civicious

    civicious FüK-VTEC VIP

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    I get customers with cars like that, haha
     
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