Microsoft opens a new restaurant Customer: Waiter! Waiter: Hi, my name is Bill and I'll be your support staff. May I please have your telephone number, and address? Your visit may be monitored for training purposes. Now, please tell me your problem. Customer: There's a fly in my soup! Waiter: Please exit the restaurant and re-enter through the front entrance. Is the fly still there? Customer: Yes, the fly is still in my soup Waiter: Maybe it's the way you're using the spoon. Try ladling with the other hand Customer: Whichever hand I use to spoon the soup, the fly is still there. Waiter: Maybe the soup is incompatible with the bowl; what kind of bowl are you using? Customer: A SOUP bowl! Waiter: It looks like a configuration problem; how was the bowl set up? Customer: Your colleague brought the bowl on a saucer; what has that to do with the fly in my soup? Waiter: What was the last thing you did before you noticed the fly in your soup? Customer: I sat down and ordered the Soup of the Day! Waiter: Have you considered upgrading to the latest Soup of the Day? Customer: You have more than one Soup of the Day? Waiter: Yes, the Soup of the Day is changed every 10 minutes. Customer: Well, what is the Soup of the Day now? Waiter: The current Soup of the Day is mushroom. Customer: OK , I’ll try the mushroom soup Waiter: Here is your soup of the day. Customer: This is celery soup. Waiter: Yes, the mushroom soup is still in beta testing.