No kidding

[Celerity]

I just got a support call:

"Hi, I live in Stamford, and I work at Yale. And I just got a Macintosh. Do you know Macintosh?"

"Yes, I do"

"Oh GREAT! Can you teach me how to use it?"

"Well, what part of it?"

"What do you mean?"

"What part are you having trouble with?"

"The computer"

"are you having difficulty with Email, web browsing, setting it up on the network.. things like that?"

"Yes"

"Yes.. All of those things?"

"Well.. Setting it up on the network."

"Ok, it needs to be setup on the network first for those things to work. Lets start. Go to your finder.."

"My what?"

"Your finder. Click on the background"

"What background?"

"The background of the computer"

"I got it this week"

"uh.. ok. The desktop background ?"

"I got it this week. What do you mean?"

"With the mouse, you click on the background picture"

"OH yes I remember that"

"Ok, click on it, and you'll be in the finder"


"Click on what?"

"The background picture"

"It's black."

"Is it on?"

"The computer? No"

"Turn it on"

"But we haven't set it up on the network yet. I need help with that!"

"It needs to be on first !"

"On ?! IT's not even out of the box! I need help setting it up on the network!"

"You mean your desk? You want help plugging it in and stuff?"

"YES !"

"OH Come and see us on Monday."

 

[Celerity]

While I Was on the phone with her, I got a voicemail.. .and I'm SO Happy I was on the phone with her..


"Hi, I used to be an employee there, and I went onto the website to print out my W2 forms - and I don't want them to print to my printer, because other people work there now and I don't want them to see my W2. I have a new job now, and a new printer here. I would like to you print my W2 to this printer at my new job"

 

[TurboMirage]

omg i would kill those people lol

i actually got some incompetent people canned this week. IT officially moved into the hiring process.

 

[posol]

like, seriously, how can be truely be this stupid and work for a living?

even people i know who dropped out of high school and do construction can at least get on the net, know what google is, and probably have a myspace account.

i don't understand how people can live in a box like this.