ive always had att and they were my first broadband service providers (9+ years). however, their recent changes to policies and bureaucracy has seriously pissed me off and convinced me to switch providers soon. 1) 150GB/mo. cap, violate twice you're booted. i found this to be much too little for 6 heavy users. we do loads of gaming and streaming, especially with netflix now. cant upgrade because they dont have uverse, so im stuck with 3.0Mb down plus caps. 2) No longer investing DSL infrastructure. ive been experiencing halving of the interwebz, but couldnt figure it. after months of trouble shooting (since May and incidently when they introduced the bandwidth caps) i found that they are over selling their DSL. ive spoken to many friends and families and they are experinecing the same thing. During peak hours, M-F 4pm-12am, everyone from redding to sacramento (basically nor.cal) on the same backbone experiences halving or more of their download speeds. a search on dslreports confirms that most of att's dsl infatracture (at least att west) are reaching 90-95% percent traffic saturation and people are getting banged on their speeds. direct reps from att even confirmed this and said they are phasing out DSL and focusing on uverse. they are overselling by pricing 3.0Mb DSL for $15/mo. even though they can barely even support it. so this leaves me with 3 choices. a) switch to another server - heard RedBack is the only one not f**ked, but it will get saturated as well. b) wait for Uverse - may never come to my little village of a town c) switch to charter - pay lots more and get to by buy a modem or rent one. going to go this route even though ill be paying double/mo. at least ill get double the speed and hopefully better connection. so there you have it. if youre considering att dsl, DONT. i would only ever consider them again if Uverse is ever available, and even then this episodic event has left a bad taste in my mouth.