So wonderful! Someone stole my BRAND NEW laptop, in fact, I never even got to see it, because it was stolen out of the mail holding room. I live in a highrise complex, and if I'm not home when the package is being delivered then the carrier leaves it with the front desk. In turn the front desk attendant logs the package and leaves the package in a LOCKED mail holding room, and in order to retrieve a package you must present I.D. and sign for the package. So the story goes like this, I arrive home to see a package slip inside my mailbox, its my brand new laptop (I know this because I crossed check the tracking number on UPS website). When I go to the front desk (the slip says the carrier left it with the front desk) to retrieve my package, its not there... The front desk attendant checks the mail log in sheet, and there it is, a package logged in with my name and apartment number next to today's date. But the package is gone... the mail room is locked at all times, but anyone who works at the highrise complex has access, from the janitor to the property manager. But here is the catch... there are no cameras in the mail room, rediculous. So my package was dropped off today at 11:28AM and I attempted to pick it up today at 11:15PM so thats about a 12 hour time frame that my brand new laptop was stolen. The property manager says she is going to question everyone that worked a shift within that time frame to see if someone say anything (I doubt anyone did or cares enough to say anything). I know there are a lot of computer gurus here, and I know the property manager isn't going to do anything, and the police could care less about a stolen laptop. So I want to know, is there anyway I can trace my laptop if by chance this person is going to use it, instead of sell it for some quick cash? The computer was stolen brand new from the manufacture, so I'm thinking if this person is stupid enough to log onto the internet can an IP address be captured by a software vendor like Microsoft when the thief registers software? Or when the computer downloads security updates from Microsoft? I know this is a long shot, because it is brand new and isn't preloaded with any tracing software, but I'd figure I'd try. Any help is greatly appreciated, but I'm probably screwed aren't I? Heh... at least it was only a Dell. Sorry about the long post but cliff notes below, I'm just pissed because UPS isn't taking fault because the package was handed off and signed for, Dell says too bad we can't help you nor will be replace or reimburse you, and the property manager says that they are not liable for anything stolen or damaged on the property, that includes the underground parking garage, storage rooms, or mail room (I looked its in the lease agreement). - Some employee that works at the highrise complex I live at stole my BRAND NEW computer straight from the mail room (I never even got to see it). - Everyone that works at the highrise complex has access into the mail room, but there is no camera in the room, and the package was stolen within a 12 hour time frame. - I know the property manager and the police don't care and probably aren't going to do anything. - I want to know if there is any possible way to trace the laptop if it logs onto the internet, even if it doesn't have a tracing software loaded. - No one is taking fault, UPS says not our problem we handed off the package with a signature, Dell says too bad we can't help you nor will we replace or reimburse you, and property manager says they aren't liable for anything (on the lease agreement). Edit: I just realized... since they stole the 'package' that contained the laptop... this employee that works at the highrise stole mail... which is a federal crime, so I'm going to see if I can use that as leverage of threatening to report it to a U.S. Postal Inspector to get the property manager to actually take this seriously. I'm sure there are more important things to a Postal Inspector then looking for a stolen package that contained a laptop, so I'm not really going to report it, more of an empty threat then anything.