fuckin' monsterskate.com dickheads

civicious

FüK-VTEC
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okay, so back in january i ordered a hat. one hat. one goddamn $30 hat. just one hat. got an e-mail confirmation on the fifth. towards the end of the month, i still hadn't got anything, so i called them. the dude on the phone told me it was on backorder, and i should get it the beginning of february.

valentine's day rolls around. still no hat. i call, and get voicemail. i leave a semi-pissed off message and my cell number, and three days later hadn't got called back. i call 4 or 5 more times, and finally on the 28th some chic calls me and tells me that the company discontinued the hat. i asked if she could send out another hat, and she said sure. i told her 'just whatever hat, i dont care. i just want something.'


so here i am today. nothing. no hat, nothing. i called 4 or 5 times this morning, and by the fifth phone call was screaming 'FUCK FUCK FUCK FUCK' every other word. i log onto the website, and see the little 'live chat open' icon.


Please wait for a site operator to respond.
You are now chatting with 'Michael'
Michael: How can I help?
you: i ordered a hat like four fuckin months ago.
you: i still havent got shit.
Michael: what's your order?
you: my damn credit card was charged like the day after i ordered it.
you: #43728
Michael: number?
you: i called the number that was on the email i got back in late january...i was told it was on backorder and i should receive it in early february
you: now when i call, all i get is a fuckin answering machine.
Michael: well...we haven't charged the card because it hasn't shipped
Michael: but
Michael: I'm sorry
Michael: we still do not have the hat either
you: well...whats the status on it?
Michael: is there another one you want??
Michael: it's backorder......
Michael: we just received out Blitz shipment in today
Michael: and it's not in the shipment
you: so its on backorder?
you: were you planning on letting me know somehow?
Michael: so that might be their lazy way of telling us it's not coming
Michael: sorry
Michael: really sorry
you: ok, heres another question for you
you: three or four weeks ago i talked to someone on the phone
you: SHE told me that they didnt make the hat anymore
you: and that she'd send a different hat to me that same day.
Michael: I would rather swap it for something else then to make you wait for it
Michael: and you still received nothing?
Michael: one moment
you: i havent received shit.
Michael: Did you request a specific hat?
you: no.
you: i told her 'just send whatever flexfit thats the same price, its been so long i just want SOMETHING'
Michael: you just want any hat??
you: well, what birdhouse hats do you have IN STOCK
you: that will ACTUALLY be sent out sometime before easter gets here
Michael: ok, i'll talk to them....
you: ?
Michael: i'm looking
Michael: birdhouse does not have any flex fits
Michael: only stretch fit
you: whats the difference
Michael: and truckers
Michael: I actually beleive there the same thing....just different manufacturers
you: k, well whatabout the Toy Logo Cut OutStretch-Fit Cap
you: is that in stock?
Michael: is a strach fit ok?
you: sure.
you: ...
Michael: I don't see one birdhouse hat in stock
Michael: what other brands do you like?
you: anti hero....
you: but im gonna go out on a limb and guess that you probably dont have anything in stock for them either.
you: etnies....
Michael: i checking
you: darkstar, deathbox, hook-ups
Michael: anti has no flex fits either only trucker hats
you: etnies, darkstar, deathbox, hook-ups, zoo york?
Michael: one second
Michael: Shortys?
you: sure
you: so you have like fifty brands listed...and you have shorty's in stock.
Michael: no, that's just the first one I see...
you: which shorty's flex/stretchfit do you have in stock
Michael: original logo
you: surely you gotta have more hats than that.
Michael: yeah, I have a lot but there trucker hats
Michael: I have the res doh eyes trucker hat
you: woowoo
you: do you have any stretch/flex hats other than shortys?
Michael: i think I have a anti hero, black, flex fit in...it's not on the site though
Michael: i have a grind king hat
you: what style?
you: link or a pic or somethin of it?
Michael: nope
Michael: sorry
Michael: it's the black hero
you: and you have it in stock?
Michael: i have a spitfire flex fit :Bighead with raised stiching
Michael: i've got Zoo York, flex fit, crackerjack
Michael: hello?
you: im looking
you: k, how long would it take you to ship out the zoo york
Michael: I'll try my hardest to get it out today
you: try your hardest meaning....
you: you'll click 'send' and then maybe whatever green-card-less miminum-wage mexican that works in shipping will MAYBE put it on a truck today?
Michael: well...it depends on how much stuff is already being shipped today
Michael: sometime I can throw something in but it's already 1pm and ups and fedex pick up real soon
you: but since i first placed an order back in january, you'd think i'd be at least CLOSE to the top of the list....
Michael: yeah
Michael: of course
you: k, so am i gonna get like some kinda free monsterskate t-shirts or SOMETHING since it took 3 goddamn months to get anything done?
Michael: yeah
you: ...
you: ?
Michael: I don't have a monsterskate tee right now
Michael: but I'll get you something
you: k.
Michael: what size?
you: medium
Michael: ok
Michael: got it
Michael: sorry
Michael: thanks!
you: alrighty...
you: can you like email me some kinda tracking number or something as soon as it ships?
Michael: yeap
you: k
you: any idea when i shold expect it?
Michael: at the martini_with_olives
Michael: address
you: @yahoo.com
you: yes.
Michael: ok
Michael: If I can get it out today then you will get it tomorrow
you: k
you: thanks.
Michael: but I might not be able to overnight it tonight so it might be Wednesday
you: k
Michael: sorry
Michael: I'll try
you: allright...thanks man.
Michael: thanks
Michael: no prob
Michael: SORRY!






if i dont get at least one t-shirt in the right size and a not-gay color, im going to call until i fill up their voice mailbox.
 

civicious

FüK-VTEC
VIP
:cliffs:

ordered a hat in early january
didnt get shit
called
still didnt get shit
talked to a dude on livehelp today, he said i'll get a hat plus some free shit.
 

JDMilan

Senior Member
hahaha, well hopefully you'll get your shit.....


offtopic : I can't stand those fucking Trucker hats........ughh.
 

civicious

FüK-VTEC
VIP
Originally posted by Hatchbacks Anonymous@Mar 15 2004, 03:21 PM
Damn, I am not reading all of that. Thanks for the Cliffs!

You should sew them. You will probably win about $103,998 for pain and suffering.

over a $30 hat? lol....


i dunno, i'd rather just be a pain in the ass on the phone.
 
It just reminded me of the stella awards!

Just tell them that you broke your ankle due to your hat not being there on time! You will be a millionare in no time!!
 

brian11to1

Senior Member
Originally posted by civicous' Trantrum!
Michael: at the martini_with_olives


WTF was this? Im confused

Hopefully you'll get your shit soon. It would be cool if they hooked you up with a mad tite JDM sk8board!
 

DarkHand

Senior Member
VIP
At least the guy on the chat was being nice even though you were upset... I bet you'll get something this time.
 

civicious

FüK-VTEC
VIP
Originally posted by DarkHand@Mar 15 2004, 03:43 PM
I bet you'll get something this time.

im gonna be super-piseed if i dont.

is there some kind of agency or organization or somethin i could report them to?
 

saturn_boy96

88 C1V1C 53D4N DR1V3R
i had the same probles with a parts company last year, it took over 3 months for me to get my item. and i didn't get anything free out of the deal.
 

SolReaver

Senior Member
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