okay, so back in january i ordered a hat. one hat. one goddamn $30 hat. just one hat. got an e-mail confirmation on the fifth. towards the end of the month, i still hadn't got anything, so i called them. the dude on the phone told me it was on backorder, and i should get it the beginning of february.
valentine's day rolls around. still no hat. i call, and get voicemail. i leave a semi-pissed off message and my cell number, and three days later hadn't got called back. i call 4 or 5 more times, and finally on the 28th some chic calls me and tells me that the company discontinued the hat. i asked if she could send out another hat, and she said sure. i told her 'just whatever hat, i dont care. i just want something.'
so here i am today. nothing. no hat, nothing. i called 4 or 5 times this morning, and by the fifth phone call was screaming 'FUCK FUCK FUCK FUCK' every other word. i log onto the website, and see the little 'live chat open' icon.
Please wait for a site operator to respond.
You are now chatting with 'Michael'
Michael: How can I help?
you: i ordered a hat like four fuckin months ago.
you: i still havent got shit.
Michael: what's your order?
you: my damn credit card was charged like the day after i ordered it.
you: #43728
Michael: number?
you: i called the number that was on the email i got back in late january...i was told it was on backorder and i should receive it in early february
you: now when i call, all i get is a fuckin answering machine.
Michael: well...we haven't charged the card because it hasn't shipped
Michael: but
Michael: I'm sorry
Michael: we still do not have the hat either
you: well...whats the status on it?
Michael: is there another one you want??
Michael: it's backorder......
Michael: we just received out Blitz shipment in today
Michael: and it's not in the shipment
you: so its on backorder?
you: were you planning on letting me know somehow?
Michael: so that might be their lazy way of telling us it's not coming
Michael: sorry
Michael: really sorry
you: ok, heres another question for you
you: three or four weeks ago i talked to someone on the phone
you: SHE told me that they didnt make the hat anymore
you: and that she'd send a different hat to me that same day.
Michael: I would rather swap it for something else then to make you wait for it
Michael: and you still received nothing?
Michael: one moment
you: i havent received shit.
Michael: Did you request a specific hat?
you: no.
you: i told her 'just send whatever flexfit thats the same price, its been so long i just want SOMETHING'
Michael: you just want any hat??
you: well, what birdhouse hats do you have IN STOCK
you: that will ACTUALLY be sent out sometime before easter gets here
Michael: ok, i'll talk to them....
you: ?
Michael: i'm looking
Michael: birdhouse does not have any flex fits
Michael: only stretch fit
you: whats the difference
Michael: and truckers
Michael: I actually beleive there the same thing....just different manufacturers
you: k, well whatabout the Toy Logo Cut OutStretch-Fit Cap
you: is that in stock?
Michael: is a strach fit ok?
you: sure.
you: ...
Michael: I don't see one birdhouse hat in stock
Michael: what other brands do you like?
you: anti hero....
you: but im gonna go out on a limb and guess that you probably dont have anything in stock for them either.
you: etnies....
Michael: i checking
you: darkstar, deathbox, hook-ups
Michael: anti has no flex fits either only trucker hats
you: etnies, darkstar, deathbox, hook-ups, zoo york?
Michael: one second
Michael: Shortys?
you: sure
you: so you have like fifty brands listed...and you have shorty's in stock.
Michael: no, that's just the first one I see...
you: which shorty's flex/stretchfit do you have in stock
Michael: original logo
you: surely you gotta have more hats than that.
Michael: yeah, I have a lot but there trucker hats
Michael: I have the res doh eyes trucker hat
you: woowoo
you: do you have any stretch/flex hats other than shortys?
Michael: i think I have a anti hero, black, flex fit in...it's not on the site though
Michael: i have a grind king hat
you: what style?
you: link or a pic or somethin of it?
Michael: nope
Michael: sorry
Michael: it's the black hero
you: and you have it in stock?
Michael: i have a spitfire flex fit :Bighead with raised stiching
Michael: i've got Zoo York, flex fit, crackerjack
Michael: hello?
you: im looking
you: k, how long would it take you to ship out the zoo york
Michael: I'll try my hardest to get it out today
you: try your hardest meaning....
you: you'll click 'send' and then maybe whatever green-card-less miminum-wage mexican that works in shipping will MAYBE put it on a truck today?
Michael: well...it depends on how much stuff is already being shipped today
Michael: sometime I can throw something in but it's already 1pm and ups and fedex pick up real soon
you: but since i first placed an order back in january, you'd think i'd be at least CLOSE to the top of the list....
Michael: yeah
Michael: of course
you: k, so am i gonna get like some kinda free monsterskate t-shirts or SOMETHING since it took 3 goddamn months to get anything done?
Michael: yeah
you: ...
you: ?
Michael: I don't have a monsterskate tee right now
Michael: but I'll get you something
you: k.
Michael: what size?
you: medium
Michael: ok
Michael: got it
Michael: sorry
Michael: thanks!
you: alrighty...
you: can you like email me some kinda tracking number or something as soon as it ships?
Michael: yeap
you: k
you: any idea when i shold expect it?
Michael: at the martini_with_olives
Michael: address
you: @yahoo.com
you: yes.
Michael: ok
Michael: If I can get it out today then you will get it tomorrow
you: k
you: thanks.
Michael: but I might not be able to overnight it tonight so it might be Wednesday
you: k
Michael: sorry
Michael: I'll try
you: allright...thanks man.
Michael: thanks
Michael: no prob
Michael: SORRY!
if i dont get at least one t-shirt in the right size and a not-gay color, im going to call until i fill up their voice mailbox.
valentine's day rolls around. still no hat. i call, and get voicemail. i leave a semi-pissed off message and my cell number, and three days later hadn't got called back. i call 4 or 5 more times, and finally on the 28th some chic calls me and tells me that the company discontinued the hat. i asked if she could send out another hat, and she said sure. i told her 'just whatever hat, i dont care. i just want something.'
so here i am today. nothing. no hat, nothing. i called 4 or 5 times this morning, and by the fifth phone call was screaming 'FUCK FUCK FUCK FUCK' every other word. i log onto the website, and see the little 'live chat open' icon.
Please wait for a site operator to respond.
You are now chatting with 'Michael'
Michael: How can I help?
you: i ordered a hat like four fuckin months ago.
you: i still havent got shit.
Michael: what's your order?
you: my damn credit card was charged like the day after i ordered it.
you: #43728
Michael: number?
you: i called the number that was on the email i got back in late january...i was told it was on backorder and i should receive it in early february
you: now when i call, all i get is a fuckin answering machine.
Michael: well...we haven't charged the card because it hasn't shipped
Michael: but
Michael: I'm sorry
Michael: we still do not have the hat either
you: well...whats the status on it?
Michael: is there another one you want??
Michael: it's backorder......
Michael: we just received out Blitz shipment in today
Michael: and it's not in the shipment
you: so its on backorder?
you: were you planning on letting me know somehow?
Michael: so that might be their lazy way of telling us it's not coming
Michael: sorry
Michael: really sorry
you: ok, heres another question for you
you: three or four weeks ago i talked to someone on the phone
you: SHE told me that they didnt make the hat anymore
you: and that she'd send a different hat to me that same day.
Michael: I would rather swap it for something else then to make you wait for it
Michael: and you still received nothing?
Michael: one moment
you: i havent received shit.
Michael: Did you request a specific hat?
you: no.
you: i told her 'just send whatever flexfit thats the same price, its been so long i just want SOMETHING'
Michael: you just want any hat??
you: well, what birdhouse hats do you have IN STOCK
you: that will ACTUALLY be sent out sometime before easter gets here
Michael: ok, i'll talk to them....
you: ?
Michael: i'm looking
Michael: birdhouse does not have any flex fits
Michael: only stretch fit
you: whats the difference
Michael: and truckers
Michael: I actually beleive there the same thing....just different manufacturers
you: k, well whatabout the Toy Logo Cut OutStretch-Fit Cap
you: is that in stock?
Michael: is a strach fit ok?
you: sure.
you: ...
Michael: I don't see one birdhouse hat in stock
Michael: what other brands do you like?
you: anti hero....
you: but im gonna go out on a limb and guess that you probably dont have anything in stock for them either.
you: etnies....
Michael: i checking
you: darkstar, deathbox, hook-ups
Michael: anti has no flex fits either only trucker hats
you: etnies, darkstar, deathbox, hook-ups, zoo york?
Michael: one second
Michael: Shortys?
you: sure
you: so you have like fifty brands listed...and you have shorty's in stock.
Michael: no, that's just the first one I see...
you: which shorty's flex/stretchfit do you have in stock
Michael: original logo
you: surely you gotta have more hats than that.
Michael: yeah, I have a lot but there trucker hats
Michael: I have the res doh eyes trucker hat
you: woowoo
you: do you have any stretch/flex hats other than shortys?
Michael: i think I have a anti hero, black, flex fit in...it's not on the site though
Michael: i have a grind king hat
you: what style?
you: link or a pic or somethin of it?
Michael: nope
Michael: sorry
Michael: it's the black hero
you: and you have it in stock?
Michael: i have a spitfire flex fit :Bighead with raised stiching
Michael: i've got Zoo York, flex fit, crackerjack
Michael: hello?
you: im looking
you: k, how long would it take you to ship out the zoo york
Michael: I'll try my hardest to get it out today
you: try your hardest meaning....
you: you'll click 'send' and then maybe whatever green-card-less miminum-wage mexican that works in shipping will MAYBE put it on a truck today?
Michael: well...it depends on how much stuff is already being shipped today
Michael: sometime I can throw something in but it's already 1pm and ups and fedex pick up real soon
you: but since i first placed an order back in january, you'd think i'd be at least CLOSE to the top of the list....
Michael: yeah
Michael: of course
you: k, so am i gonna get like some kinda free monsterskate t-shirts or SOMETHING since it took 3 goddamn months to get anything done?
Michael: yeah
you: ...
you: ?
Michael: I don't have a monsterskate tee right now
Michael: but I'll get you something
you: k.
Michael: what size?
you: medium
Michael: ok
Michael: got it
Michael: sorry
Michael: thanks!
you: alrighty...
you: can you like email me some kinda tracking number or something as soon as it ships?
Michael: yeap
you: k
you: any idea when i shold expect it?
Michael: at the martini_with_olives
Michael: address
you: @yahoo.com
you: yes.
Michael: ok
Michael: If I can get it out today then you will get it tomorrow
you: k
you: thanks.
Michael: but I might not be able to overnight it tonight so it might be Wednesday
you: k
Michael: sorry
Michael: I'll try
you: allright...thanks man.
Michael: thanks
Michael: no prob
Michael: SORRY!
if i dont get at least one t-shirt in the right size and a not-gay color, im going to call until i fill up their voice mailbox.