Here is a thread I found on honda-tech about a woman who was harassed beyond belief at a Jeep dealership. Honda-Tech.com: General Discussion and Debate: pi##ed OFF - friend held hostage by car salesmen Personally, I would not stand for that at all. Contacting the general manager of the dealership would be a given. If I couldn't get the results I wanted from him/her, lawyers would be contacted and all parties involved would be brought up on charges of harassment, GTA, and unlawful holding. Your thoughts?