So my old lady got a little dell laptop from her family for xmas. We don't have cable internet at the apartment so she decided to get the verizon movile broadband so she could use her laptop. So we go to the verizon store on sunday. She gets the thing all is well. We get home sunday night and I help her connect it all and it works well, she browses a couple websites, nothing major. Maybe 5 different pages. Monday night, she gets home and plugs the USB in and goes to connect and she checks her usage. $40 a month gets her 250mb. The usage history shows a time stamp. 7:07 pm is .26 mb. 7:11pm it jumps to 101mb. So today she calls them on the phone, they can't explain it to her. She ends up going in to the store today and returning the usb device within the 3 days to get her money back. Can anyone explain her usage could have showed over 100mb without being used? Verizon is refusing the back down on the charges. They say they can't do anything until the bill is issued, then she can dispute them.