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Xbox Live Account Lost?

Discussion in 'Computers, Games, Electronics etc' started by reckedracing, Feb 8, 2012.

  1. reckedracing

    reckedracing TTIWWOP VIP

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    so my cousin was attempting to clear his stats for mw3, he thought he might be able to accomplish this task by deleting his profile, but as it turned out he deleted everything associated with his profile on xbox

    now comes the tricky part
    he had 2 previous gamertags under his normal e-mail, which he had forgotten the passwords to, so when he got his latest gamertag he had to create a new windows live id to create his new name

    so now he doesn't know his windows live id, customer support can't help unless he can answer the secret question - but there is no secret question, or he can give the last 4 numbers of the CC associated with the account... he doesn't have a CC

    so xbox live tech support can not help him because he cannot "verify" his identity, well besides name, DOB, address, gamertag, and the prepaid card code, but thats not enough

    tried contacting windows live support to find out the windows live id, but so far no luck there.

    any ideas?
     
  2. eg6sir

    eg6sir Supa Mod Moderator VIP

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    i'd say just recover the profile, but kinda hard to do unless you remember your email you signed up with
     
  3. reckedracing

    reckedracing TTIWWOP VIP

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    yea, its pretty much a lost cause at this point i guess
    xbox won't divulge what windows live id is associated with the gamertag unless you can verify, and the ONLY 2 methods to verify is a CC, or the secret question

    its a big ole cluster fuck circle jerk
    they can't even put the remaining time onto another gamertag
     
  4. BrutalB83

    BrutalB83 Brutal Moderator Moderator VIP

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    Why did he want to delete his stats? Should have just Prestiged to 10. You can delete your stats in the Prestige Shop...
     
  5. reckedracing

    reckedracing TTIWWOP VIP

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    the goal was to clear his k/d and wins/losses because he wanted to start fresh and play TDM instead of FFA.
     
  6. BrutalB83

    BrutalB83 Brutal Moderator Moderator VIP

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    I guess that's what you get for being a stats whore...
     
  7. double0Si

    double0Si ლ(ಠ益ಠლ) VIP

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  8. TurboMirage

    TurboMirage YEEAAAHHH VIP

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    moral of the story is?

    don't have more than 1 live ID!
     
  9. reckedracing

    reckedracing TTIWWOP VIP

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    he didn't have multiple ID's for playing different active gamertags
    he wanted a new gamertag but didn't want to pay MS to change it for him, so he made a whole new account

    its just a cluster fuck and makes me livid that he can provide all the details to prove he is who he claims to be, and they still won't just say which email address was used to register the account.
    even having the original 12 month live 25 character code isn't enough for him to prove its his account. no CC and no security question = FU from MS.
     
  10. TurboMirage

    TurboMirage YEEAAAHHH VIP

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    ah too bad. it is what it is. it doesn't take much more than a live ID and a password to steal an active account nowadays.
     
  11. reckedracing

    reckedracing TTIWWOP VIP

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    uhm... did you need more than the login and password to steal an account before?
     
  12. TurboMirage

    TurboMirage YEEAAAHHH VIP

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  13. eg6sir

    eg6sir Supa Mod Moderator VIP

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    so why say now-a-days? lol
     
  14. TurboMirage

    TurboMirage YEEAAAHHH VIP

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  15. |Chaz|

    |Chaz| Well-Known Member VIP

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    It's not that hard to change your gamertag, just have your friends mark in the ratings thing that you have an inappropriate name.
     
  16. eg6sir

    eg6sir Supa Mod Moderator VIP

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