endlesszeal
Senior Member
hey guys, im looking at an opening at a county job for an IT tech. position. and i was wondering if you guys could help me with some of the jargon. the position seems pretty entry level to me and im looking for something with benefits as I make okay money where I work now, but no benefits is killing me.
little background; ive been building computers for about 10 years now and have a strong grasp on hardware. enough to build a computer with my eyes closed and name parts by touch. i dont know much coding, but im comfortable with working with linux distros and DOS like environments. i would say my networking skill is about average, meaning setting up a SMB network, monitoring and troubleshooting it. But I wouldnt know how to do VPNs, certificates or encryptions. lastly, im a pretty fast learner, as I do this more for kicks, and pretty much self-taught (meaning google-fu/forums) with no formal education or certifications.
on the application, there are few questions im not really sure about since I googled what they meant and it feels like Ive done it, but just never learned the proper terms for them.
1. Do you have an in-depth understanding of the OSI model and how to use it as a troubleshooting tool? ___Yes ___No
i found this: How to use the OSI Model to Troubleshoot Networks
does that pretty describe the OSI model and "utilizing" it?
3. Do you have experience working in a Call Center or Help Desk, which supports an Active Directory domain environment? ___Yes ___No
does that mean controlling policies for files and systems? who can read/write/modify and install programs?
13. Do you have experience administrating Active Directory accounts
he person that responsible for setting said policies from the previous question?t
thanks for the help guys!
little background; ive been building computers for about 10 years now and have a strong grasp on hardware. enough to build a computer with my eyes closed and name parts by touch. i dont know much coding, but im comfortable with working with linux distros and DOS like environments. i would say my networking skill is about average, meaning setting up a SMB network, monitoring and troubleshooting it. But I wouldnt know how to do VPNs, certificates or encryptions. lastly, im a pretty fast learner, as I do this more for kicks, and pretty much self-taught (meaning google-fu/forums) with no formal education or certifications.
on the application, there are few questions im not really sure about since I googled what they meant and it feels like Ive done it, but just never learned the proper terms for them.
1. Do you have an in-depth understanding of the OSI model and how to use it as a troubleshooting tool? ___Yes ___No
i found this: How to use the OSI Model to Troubleshoot Networks
does that pretty describe the OSI model and "utilizing" it?
3. Do you have experience working in a Call Center or Help Desk, which supports an Active Directory domain environment? ___Yes ___No
does that mean controlling policies for files and systems? who can read/write/modify and install programs?
13. Do you have experience administrating Active Directory accounts
he person that responsible for setting said policies from the previous question?t
thanks for the help guys!