I had a set of 16x7 style 32 BMW wheels. I was going to put these on my 92 318is but I sold the car a long time ago. Since then i've been trying to sell the style 32's.
In November, I sold them to a guy on bimmerforums in Columbus, OH. The wheels weren't in the best condition but he bought them just to use as winter wheels. Anyway, I sent them through USPS on 11/25/09. I packed them up in 2 medium sized u-haul boxes with 2 wheels in each box. I just paid regular shipping and didn't get 'delivery confirmation.' I don't usually use USPS but FedEx and UPS wanted $60 each box to ship these. I sold them for $175 shipped. There was no way I was going to accept only $50 or so for these wheels. So I went with USPS and through them it was only $40 for each box.
I figured USPS had other means of tracking packages other than me PAYING for a tracking number. Apparently I was wrong. I didn't know 'delivery confirmation' meant that this is the way for them to track the package.
So now this guy is saying he never received the wheels. I have my receipt showing that I sent him the packages but USPS won't help me because I didn't pay for a tracking number/delivery confirmation.
About 2 weeks ago he put a claim on my PayPal account. Since then i've tried to get USPS to investigate where these packages are and they keep telling me the same shit about not having a tracking number. They advised me to open up a mail fraud investigation but I did that last week and I still haven't heard from them.
Is there anything else I or even PayPal can do? IMHO, this guy doesn't seem to really care. One of USPS' reps told me to have him check his local post office and see if there's any hold or something on his end. When I ask him if he's done or tried anything, he says that he'll do it later or he'll wait till I do as much as I can first. This doesn't sound like someone who has actually gotten ripped off. You'd think he'd be trying all kinds of things for us to get this resolved. I also have a PM from him on bimmerforums that is asking me for a tracking number because he thinks his postman may have, and I quote, "effed up."
Where the hell do I go from here? I would think USPS HAS TO have another way of tracking these packages for themselves if the consumer doesn't want/need a tracking number or delivery confirmation. Also, does this guy need to prove as well that he infact didn't receive my wheels before he is granted a refund?
I don't know where to go from here. If I have to refund PayPal back, i'm out that $175 plus the $80 I spent on shipping and my wheels are gone. Not to mention the difference I lost from the price I sold them for compared to the price I bought them for.
In November, I sold them to a guy on bimmerforums in Columbus, OH. The wheels weren't in the best condition but he bought them just to use as winter wheels. Anyway, I sent them through USPS on 11/25/09. I packed them up in 2 medium sized u-haul boxes with 2 wheels in each box. I just paid regular shipping and didn't get 'delivery confirmation.' I don't usually use USPS but FedEx and UPS wanted $60 each box to ship these. I sold them for $175 shipped. There was no way I was going to accept only $50 or so for these wheels. So I went with USPS and through them it was only $40 for each box.
I figured USPS had other means of tracking packages other than me PAYING for a tracking number. Apparently I was wrong. I didn't know 'delivery confirmation' meant that this is the way for them to track the package.
So now this guy is saying he never received the wheels. I have my receipt showing that I sent him the packages but USPS won't help me because I didn't pay for a tracking number/delivery confirmation.
About 2 weeks ago he put a claim on my PayPal account. Since then i've tried to get USPS to investigate where these packages are and they keep telling me the same shit about not having a tracking number. They advised me to open up a mail fraud investigation but I did that last week and I still haven't heard from them.
Is there anything else I or even PayPal can do? IMHO, this guy doesn't seem to really care. One of USPS' reps told me to have him check his local post office and see if there's any hold or something on his end. When I ask him if he's done or tried anything, he says that he'll do it later or he'll wait till I do as much as I can first. This doesn't sound like someone who has actually gotten ripped off. You'd think he'd be trying all kinds of things for us to get this resolved. I also have a PM from him on bimmerforums that is asking me for a tracking number because he thinks his postman may have, and I quote, "effed up."
Where the hell do I go from here? I would think USPS HAS TO have another way of tracking these packages for themselves if the consumer doesn't want/need a tracking number or delivery confirmation. Also, does this guy need to prove as well that he infact didn't receive my wheels before he is granted a refund?
I don't know where to go from here. If I have to refund PayPal back, i'm out that $175 plus the $80 I spent on shipping and my wheels are gone. Not to mention the difference I lost from the price I sold them for compared to the price I bought them for.