The tragic saga of my X-Box 360 (kinda long, sorry) So my 360 is my malfunctioning. Not anything to be surprised about, right? I expected this to happen at some point (or at several points), but what I didn't expect was to get dicked around so much. Thus begins the saga... My ex-girlfriend (yes, the crazy one who posted naked pictures) bought it for me from Meijer. Meijer's like Walmart or Target if you're not familiar with it. Anyway, they asked if I wanted their protection plan. I said "no, I'll just use the Microsoft warranty if it breaks down." They said "well, you could do that, but with this it will be lots more convenient. If it breaks down just bring it back and we'll get you a new one." So I said "alright, good point." It was only like $40 for the plan. So eventually I get the three red lights of death. I called the number for my protection plan to file a claim, and found out that I have to send it in to their repair center. This makes me a little upset, because it became apparent that the people at the store either lied to me or had no clue how the protection plan works when they sold it to me. Whatever though. I asked if their repair center was authorized to be repairing XBox 360s and they assured me that it was. I said ok, they sent a box, and I sent it in. It actually came back relatively fast, and it worked, so I was satisfied. Until a week later. When it broke down again. So I called them up again and said "hey, you guys repaired this and it's now broken again." This time, the guy told me I should send it in and have Microsoft repair it. I asked him if the fact that I had them repair it first would void the Microsoft warranty. He said no, that it shouldn't. So I called Microsoft's help line to schedule a repair. I asked the girl there also, "will the fact that I had it repaired previously be a problem?" She told me that it wouldn't. Ok fine. They send me a box and I send it in to Microsoft. About a week later it comes back with a note that they won't repair it because the warranty has been voided. I called to ask for the specific reason why they won't repair it and the guy tells me it's because someone else had obviously tampered with it beforehand. So now I'm getting pretty pissed. The people at Meijer had assured me twice that their repair center was authorized and that this wouldn't be a problem. The girl I first talked to at Microsoft told me it wouldn't be a problem either, but obviously that was untrue and I wasted my time sending it to them. Also, to further complicate things, it looks like Microsoft treated the console like shit. When it came back from the first repair center it looked fine, but when it came back from Microsoft it looked like shit. It was scuffed up, they didn't bother wrapping it in a plastic bag, and the faceplate is now missing. It's like as soon as they saw that it had been previously repaired they quit being careful with it and just threw it back into the shipping box and sent it on it's way. So anyway, after all this, I called Meijer back up, explained everything, and asked how they planned on making this right. Those fuckers want me to send it back in to them again so they can repair it. I guess they have a policy of three repairs and then they'll replace it. I really don't want them fixing it again because they obviously did a piss poor job the first time and they voided the factory warranty. Suggestions?