verizon dial up is easy but most of the phone techs dont know how to do it right.
since i work for verizon ill walk you through it and make sure we get it right.
the user name HAS TO BE (I dont care what billing or the phone tech says) HAS TO BE!!! vz/res****** if its vz/[yourverizonemail] it WILL NOT WORK. It might work for a few seconds, but it wont stay working.
so, user name is vz/res****** (if you dont have that name, call tech support, give them your phone number and address, they will give you that res user name) and the password is your normal verizon e-mail password.
ultimately youll setup a dialer (in the network connection wizard) and then that is your user name and password.
Billing should have given you the right telephone number. after that its Customer Hardware. Youre modem is effed, your browser is corrupt, something like that.
Ok so I'm trying to help my next door neighbor set up his dial up internet and was having a hell of a time dealing with verizon. Finally after talking to the third "Davids" supervisor I was able to set up his account online as the billing department is not open. (Seems like every time I call a call center in India I get a "David".) Anyways we finally get his computer set up and it says connected but we cannot pull up any web pages. After testing to see if there is a connection he says that the problem is with internet explorer and that I need to call a local technician to come fix the problem. So I hang up, call BS and call them back and am basically told to quit calling them and that I was told already its not their problem, its the internet explorer on the computer. Is there an easier way? I mean shit...its dial up!
