Ive only read the first post...
Im sorry for you. Im getting ready to make the opposite switch.
Customer service over the phone is decent. Not bad really. At the store, fuckin stupid. In all fairness, I expect that when dealing with "sales associates" of that level. Theyre just pushin for commission. They dont know how, or care to really help. Service is shitty. Of the ppl Im around regularly, Im the one with service issues. Also, the data connectivity is lame. A lot of freezing. Ill take the phone outta my pocket after hours of being idle, and it wont load anything that requires data. Not so much freezing mid task tho. Every now and again my phone will revert to edge too. No idea why. Itll do it with full service, and in places where I usually have 4G. When it does that, its worthless. I have to put it away and wait for 4G to come back. Also, a lot of not being able to send txts, or make calls. It just wont connect. Good service and all. Usually some kind of hassle with using my phone.
However, the bill seems to be on par for what I have. So, thats good. I guess.
Im sorry for you. Im getting ready to make the opposite switch.
Customer service over the phone is decent. Not bad really. At the store, fuckin stupid. In all fairness, I expect that when dealing with "sales associates" of that level. Theyre just pushin for commission. They dont know how, or care to really help. Service is shitty. Of the ppl Im around regularly, Im the one with service issues. Also, the data connectivity is lame. A lot of freezing. Ill take the phone outta my pocket after hours of being idle, and it wont load anything that requires data. Not so much freezing mid task tho. Every now and again my phone will revert to edge too. No idea why. Itll do it with full service, and in places where I usually have 4G. When it does that, its worthless. I have to put it away and wait for 4G to come back. Also, a lot of not being able to send txts, or make calls. It just wont connect. Good service and all. Usually some kind of hassle with using my phone.
However, the bill seems to be on par for what I have. So, thats good. I guess.