so i ordered something from majestic honda. they offered fed ex and usps. i wanted it semi-quick (im inpatient and hate waiting) so i went with fed ex 3 day. it ships out on the 17th and says expected delivery the 20th.
fast forward 3 days to the 20th (yesterday). i wake up and check the status online and it says on truck for delivery. ok thats cool. a little later in the day like 2pm about, i check again and it says it was delivered at 12:52, WTF? i didnt get it, nor is it at any of the apts around me.
now the bullshit begins. i call fed ex to find out wtf is going on. they tell me that the driver took it to the wrong address but has it on his truck and should be delivered by the end of the day. 7pm rolls around, so i call them again. they again tell me that the driver took it to the wrong address but he marked it as being the right address, undoubtly to cover his ass. the guy tells me that he will put a "ground trace" on the package to find out where it is and to get it out to me the next day. im kinda pissed but not a huge deal if i get it.
wake up today and check the status again. now it says online that its being sent back to the sender. now im getting really pissed. i called again and the stupid bitch on the phone doesnt really seem to give a shit. she tells me theres nothing they can do once its marked return to sender and that i have to contact the sender. its at a local fedex facility and i ask if i can just go pick it up and she tells me no. im so pissed i just hung up on the bitch. so now its on its way back to honda for no reason other then the fed ex driver is a dumbfuck who cant realize when hes at the wrong address, or doesnt care enough to find the right address. i called majestic honda and they said when they get it back they will send it back to me via USPS.
why the fuck cant fed ex drivers find a god damn address? i mean shit they need GPS or something on their trucks so they know 1) where the fuck they are and where they are going, and 2) so the fed ex HQ can track their ass and tell me where they are, so i can go get the package from their incompitent asses. can they read a map?
it just pisses me off beyond belief that their customer service is such shit. i mean cant they just call the fucking place and tell them to send it back to the right address? do they not have a phone?
im just so pissed right now. i am NEVER using fed ex again.
fast forward 3 days to the 20th (yesterday). i wake up and check the status online and it says on truck for delivery. ok thats cool. a little later in the day like 2pm about, i check again and it says it was delivered at 12:52, WTF? i didnt get it, nor is it at any of the apts around me.
now the bullshit begins. i call fed ex to find out wtf is going on. they tell me that the driver took it to the wrong address but has it on his truck and should be delivered by the end of the day. 7pm rolls around, so i call them again. they again tell me that the driver took it to the wrong address but he marked it as being the right address, undoubtly to cover his ass. the guy tells me that he will put a "ground trace" on the package to find out where it is and to get it out to me the next day. im kinda pissed but not a huge deal if i get it.
wake up today and check the status again. now it says online that its being sent back to the sender. now im getting really pissed. i called again and the stupid bitch on the phone doesnt really seem to give a shit. she tells me theres nothing they can do once its marked return to sender and that i have to contact the sender. its at a local fedex facility and i ask if i can just go pick it up and she tells me no. im so pissed i just hung up on the bitch. so now its on its way back to honda for no reason other then the fed ex driver is a dumbfuck who cant realize when hes at the wrong address, or doesnt care enough to find the right address. i called majestic honda and they said when they get it back they will send it back to me via USPS.
why the fuck cant fed ex drivers find a god damn address? i mean shit they need GPS or something on their trucks so they know 1) where the fuck they are and where they are going, and 2) so the fed ex HQ can track their ass and tell me where they are, so i can go get the package from their incompitent asses. can they read a map?
it just pisses me off beyond belief that their customer service is such shit. i mean cant they just call the fucking place and tell them to send it back to the right address? do they not have a phone?
im just so pissed right now. i am NEVER using fed ex again.