This is something that is interesting to me as well. I was going to school for accounting, but the thought of crunching numbers all day was mind numbing. What I get from this thread is that you really don't need experience to get a help desk job, but if you want to move up you'll need experience and connections. Is this correct?
My father is in the IT field and is making pretty good money. I'm sure if I talked to him I could get a job doing something IT related. I could also help him build and setup computers since he does that on the side. Are the certs listed in this thread what you would need to stand out, or are they essential to have to get a help desk job?
Thanks for making this thread kanned.