The black berry storm seems to have 90% of its issue from the crappy .75 OS it ships with and user error. One of the biggest complaints I see is that its not an iphone....
With .75 you can tweak a lot of settings so it works very well but still a bit slow. The main reason the phone is at times VERY slow is because everyone leaves every app open, take any random storm phone and hold down the back berry button and it will show you every open app. Most people have like 10 different things running in the background at all times, from games, camera, pictures.....
Black Berry storm bought to be used as a phone by basic users = instant return. What makes it worse is the people at Verizon dont seem to know shit about the phone either so anyone who bitches cant get help.
Black berry storm for someone who wants to use it not as a phone but as a SMART phone and is willing to tweak it to their hearts content, the storm Frigging rocks.
I wouldnt give my storm up for any other phone on the market. the only thing I really dislike about the storm is no wifi, (same for the new iphones) you're stuck using the 3G network.
So far everyone who has handled my phone has commented on how its nothing like they thought the storm would be like based on all the people bitching about it.